In my previous role, I encountered a patient who was non-compliant with their treatment regimen due to fear of side effects. I addressed this by first understanding their concerns through active listening. Then, I collaborated with the healthcare team to develop a tailored plan that minimized side effects and involved the patient in decision-making. This approach not only improved compliance but also enhanced the patient's trust in the treatment process.

I prioritize tasks based on urgency and patient needs, using a structured approach like the ABCDE method. I also maintain a daily checklist and regularly update it to reflect changes in patient conditions or new tasks. By delegating when appropriate and communicating effectively with the team, I ensure that all critical tasks are addressed promptly and efficiently.

I focus on clear communication and empathy to reduce patient anxiety. Before procedures, I explain each step in a way that is understandable to the patient, ensuring they feel informed and in control. I also use relaxation techniques such as deep breathing exercises and provide distractions like music or conversation topics to help patients stay calm during treatments.

I regularly attend professional development workshops and webinars, and I am an active member of professional nursing organizations. I also subscribe to relevant journals and follow updates on healthcare technology advancements. This continuous learning ensures that I can provide the most current and effective care to my patients.

Once, I had to advocate for a patient whose insurance initially denied coverage for a necessary treatment. I gathered all relevant medical documentation and presented a compelling case to the insurance company, highlighting the medical necessity. After persistent follow-up, the coverage was approved, ensuring the patient received the care they needed.