In my previous role, I assisted a therapist with a client who had severe anxiety and difficulty communicating. I helped create a calm environment by using relaxation techniques and encouraging the client to express their feelings through art therapy. I also documented the session meticulously to provide the therapist with accurate feedback, which allowed them to adjust their approach effectively.

I prioritize tasks based on urgency and the therapist's immediate needs. For example, if a therapist requires immediate assistance with a client, I address that first. I also use a task management system to keep track of ongoing projects and deadlines, ensuring that nothing falls through the cracks.

I strictly adhere to HIPAA regulations and maintain a secure environment for all client information. I use encrypted digital storage and ensure that physical files are kept in locked cabinets. Additionally, I educate myself on the latest privacy practices and regularly review confidentiality protocols with my team.

I remain calm and empathetic, providing a safe space for the client to express their emotions. I use active listening and gentle prompts to guide the conversation. If necessary, I consult with the therapist to determine the best course of action, which might include offering a break or suggesting a different therapeutic approach.

I contribute by ensuring that all administrative tasks are completed efficiently, such as scheduling, documentation, and billing. I also provide support during sessions, helping to create a positive therapeutic environment. My attention to detail and collaborative approach ensure that the team can focus on delivering high-quality care to clients.