In my previous role, we experienced a surge in orders during the holiday season. I managed to handle the increased workload by organizing a team of temporary workers, optimizing our packing process, and ensuring that each shipment was labeled correctly. This allowed us to meet the tight deadlines and maintain a high level of customer satisfaction.

Accuracy is crucial in my role. I always double-check each order against the packing list and use barcode scanners to verify items. Additionally, I follow a standardized process for packing and labeling to minimize errors. Regular training sessions with the team also help reinforce these practices.

I prioritize tasks based on urgency and the impact on customer satisfaction. For example, I focus on processing time-sensitive orders first and use a ticketing system to track progress. I also communicate with my team to ensure we are all aligned on priorities and can assist each other as needed.

When delays occur, I immediately notify the relevant parties, such as the customer service team, and provide them with accurate updates. I then work to identify the root cause of the delay and implement corrective actions to prevent future occurrences. Clear communication and proactive problem-solving are key in these situations.

I have extensive experience with various inventory management systems, including SAP and Oracle. I am proficient in tracking inventory levels, generating reports, and ensuring that stock levels are maintained to meet demand. I also have experience in setting up and managing inventory workflows to improve efficiency.