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Spectrum - Charter Communications. about 7 years ago
Competitive
Full-Time
Andover, Massachusetts, United States
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Practice Interviews forCustomer Experience Manager

Can you describe a time when you had to improve a customer's experience with your company?

How do you measure the success of customer experience initiatives?

What strategies would you use to handle a high volume of customer complaints?

How do you stay updated with the latest trends in customer experience?

Can you explain how you would collaborate with other departments to enhance customer experience?

Spectrum - Charter Communications
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4/3/2025
About Spectrum - Charter CommunicationsCharter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 31 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.