In my previous role, I successfully built and maintained relationships with over 50 healthcare providers by conducting regular check-ins, addressing their concerns promptly, and providing tailored solutions to improve their engagement. I utilized CRM tools to track interactions and ensure consistent communication. My efforts resulted in a 20% increase in provider satisfaction scores and a 15% improvement in service utilization rates.

I ensure provider adherence to quality standards by conducting regular audits, providing comprehensive training sessions, and offering ongoing support. I also collaborate with compliance teams to stay updated on regulatory changes and communicate these effectively to providers. By fostering open communication and addressing issues proactively, I’ve maintained a 95% compliance rate across all partnered providers.

To improve provider engagement, I focus on personalized communication, timely feedback, and recognizing their contributions. I also organize quarterly forums for providers to share insights and address challenges. By implementing these strategies, I’ve achieved a 25% increase in provider participation in quality improvement initiatives and a 10% boost in overall satisfaction scores.

I approach conflicts with a collaborative mindset, actively listening to the provider’s concerns and working together to find mutually beneficial solutions. In one instance, I resolved a billing dispute by facilitating a meeting between the provider and our finance team, resulting in a resolution that strengthened our partnership. My conflict resolution skills have consistently improved provider trust and retention.

I led a quality improvement initiative focused on reducing patient wait times by 30%. I collaborated with providers to streamline appointment scheduling and implemented a feedback system to identify bottlenecks. Through regular progress reviews and provider input, we achieved the target within six months, enhancing patient satisfaction and provider efficiency.