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Molina Healthcare. 2 months ago
Competitive
Full-Time
Long Beach, California, United States
Take the next step in your career

Practice Interviews forRep, Customer Experience - Remote PST Hours (Bilingual Mandarin, Cantonese, Korean or Vietnamese)

Can you describe a time when you went above and beyond for a customer?

How do you handle a situation where a customer is upset or angry?

What strategies do you use to ensure a positive customer experience?

How do you prioritize tasks when dealing with multiple customer inquiries?

Can you discuss your experience with customer relationship management (CRM) software?

Molina Healthcare
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About Molina HealthcareMolina Healthcare is a managed care company headquartered in Long Beach, California, United States.