In my previous role as an RN, I was responsible for coordinating patient flow in a busy emergency department. I worked closely with multidisciplinary teams to ensure timely admissions, transfers, and discharges. By implementing real-time tracking tools and optimizing communication channels, I reduced patient wait times by 15%. My focus was always on maintaining high-quality care while improving efficiency, ensuring patients received the right care at the right time.

I prioritize tasks by assessing the urgency and acuity of each patient’s condition. Using clinical judgment and triage protocols, I address critical needs first while ensuring other patients receive timely care. I also delegate tasks to appropriate team members and use electronic health records to track progress. This approach ensures that all patients receive safe, efficient care without compromising quality.

To reduce bottlenecks, I’ve implemented strategies such as early discharge planning, real-time bed tracking, and streamlined communication between departments. For example, I collaborated with case managers to identify patients ready for discharge early in the day, freeing up beds for incoming patients. These efforts improved bed turnover rates and reduced delays in patient care, enhancing overall throughput efficiency.

When conflicts arise, I focus on open communication and collaboration. I actively listen to concerns, seek common ground, and propose solutions that align with organizational goals. For instance, during a staffing shortage, I worked with the admissions team to adjust workflows, ensuring patient flow remained uninterrupted. My approach emphasizes teamwork and problem-solving to achieve positive outcomes for both patients and staff.

I ensure compliance by staying updated on regulatory requirements and integrating them into daily workflows. For example, I conduct regular audits of discharge processes to ensure they meet CMS guidelines. By balancing efficiency with adherence to standards, I maintain high-quality care while optimizing throughput. This dual focus ensures that patient safety and regulatory compliance are never compromised.