One challenging situation I encountered was when a new mother experienced severe postpartum depression. I recognized her symptoms early and initiated a conversation to understand her feelings. I collaborated with the psychiatric team to develop a care plan that included medication, counseling, and family support. I also provided emotional support to the mother, reassuring her that she was not alone and that help was available. This proactive approach helped stabilize her condition and ensured the well-being of both the mother and the baby.

I prioritize tasks based on the immediate needs of the patients. For example, if a baby requires urgent medical attention, that takes precedence. I also consider the emotional and physical needs of the mothers, ensuring they feel supported and informed. I use a checklist to track tasks and delegate when necessary to maintain efficiency. Regular communication with the team helps in coordinating care and ensuring no critical need is overlooked.

I believe in providing clear, evidence-based information tailored to each mother's needs. I use visual aids, such as diagrams and videos, to explain breastfeeding techniques and postpartum care. I also encourage questions and provide written materials for reference. Hands-on demonstrations, such as showing proper latching techniques, are crucial. Additionally, I follow up with mothers to address any concerns and reinforce the information provided, ensuring they feel confident and supported in their new role.

When a mother is resistant, I first listen to her concerns and validate her feelings. I then provide clear, evidence-based information to help her understand the benefits and risks. If she remains resistant, I involve the healthcare team to offer additional perspectives and support. I also explore her reasons for resistance and look for alternative solutions that align with her preferences. Open communication and empathy are key to gaining her trust and ensuring the best care for both her and the baby.

I have extensive experience with EHR systems, which I use to document patient care comprehensively and accurately. I ensure that all interactions, treatments, and observations are recorded in real-time to maintain up-to-date records. I follow hospital protocols for documentation, including using standardized terminology and double-checking entries for accuracy. Regular training on EHR updates helps me stay proficient and compliant with best practices, ensuring that my documentation supports high-quality patient care.