I have over 10 years of experience in revenue cycle management, starting as a billing specialist and progressing to a lead role. I have managed end-to-end revenue cycle processes, including patient registration, coding, billing, and collections. My experience includes working with various EHR systems and implementing process improvements that increased cash flow by 15%.

When discrepancies arise, I first conduct a thorough investigation to identify the root cause. I then work with the relevant departments to correct the errors and implement preventive measures to avoid future occurrences. My approach involves regular audits and training sessions to ensure compliance with coding and billing regulations.

I have implemented several strategies, including optimizing the billing process, reducing denials, and improving patient collections. For example, I introduced a pre-billing verification process that reduced denials by 20%. Additionally, I enhanced the patient payment plan options, which increased patient collections by 10%.

I ensure compliance by staying updated on the latest regulatory changes and implementing necessary adjustments in our processes. I conduct regular internal audits and provide training to the team on compliance best practices. Additionally, I collaborate with legal and compliance departments to address any regulatory issues promptly.

One significant change I managed was the transition to a new EHR system. I led the project team, ensuring a smooth migration of data and minimal disruption to revenue cycle operations. We conducted thorough testing and provided extensive training to the staff. As a result, we successfully reduced the learning curve and maintained revenue cycle efficiency.