During my previous role, I encountered a young patient who was extremely anxious about receiving an IV. I maintained a calm demeanor, explained each step, and used distraction techniques like storytelling to ease their anxiety. By involving the child in the process and ensuring they felt heard and understood, we successfully completed the procedure without distress.

I prioritize tasks based on the immediate needs of the patients, ensuring that any urgent medical needs are addressed first. For example, if one child requires medication while another needs assistance with feeding, I would administer the medication promptly and then assist with feeding. I also communicate with the nursing team to coordinate care efficiently.

I believe in active listening and empathy when interacting with both patients and their families. I take the time to understand their concerns, explain procedures in simple terms, and involve them in decision-making when possible. Using age-appropriate language and engaging in playful interactions also helps in building trust and rapport.

I approach non-compliance with patience and understanding, recognizing that pediatric patients may not fully comprehend the importance of their treatment. I explain the benefits of compliance in a way they can understand, using visual aids or analogies. If necessary, I collaborate with the healthcare team and family to develop a more engaging and child-friendly treatment plan.

I have extensive experience with various pediatric medical equipment, including IV insertion, pulse oximetry, and administering medications. I am also proficient in handling procedures like catheterization and wound care in pediatric settings. My training and hands-on experience have equipped me with the skills to perform these tasks safely and effectively.