In my previous role, I encountered a partnership where communication had broken down due to conflicting goals. I initiated a series of meetings to understand each party's objectives and identified common interests. By developing a shared project roadmap and regular check-ins, we were able to rebuild trust and align our efforts, ultimately leading to a successful collaboration.

I prioritize tasks based on the impact on the business and the urgency of the partner's needs. Using a priority matrix, I categorize tasks into high/low urgency and high/low impact. This helps me focus on high-impact, high-urgency tasks first, ensuring that critical business needs and partner expectations are met promptly.

Effective communication involves active listening, clear messaging, and regular follow-ups. I ensure that I understand the partner's needs by asking clarifying questions and summarizing our discussions. I also use a mix of communication channels, including email, phone, and video calls, to maintain engagement and address any issues promptly.

Conflicts of interest are managed by maintaining transparency and setting clear boundaries. I facilitate open discussions to identify the root cause of the conflict and explore mutually beneficial solutions. By documenting agreements and regularly reviewing them, I ensure that all parties are aligned and any potential conflicts are mitigated.

In a previous role, I noticed that partner satisfaction scores were declining due to delayed responses. I implemented a ticketing system with defined response times and a feedback loop. This not only improved response times but also allowed us to track and address recurring issues, significantly boosting partner satisfaction scores.