I have extensive experience with various scheduling software, including Kronos and Shiftboard. I prioritize balancing nurse workloads, ensuring adequate coverage for all shifts, and minimizing overtime. By regularly reviewing and adjusting schedules based on staff availability and patient needs, I maintain a high level of efficiency and staff satisfaction.

I address conflicts by actively listening to all parties involved, understanding their concerns, and finding a mutually agreeable solution. For instance, if a nurse needs a specific day off, I try to accommodate their request while ensuring patient care is not compromised. I also maintain open communication with the nursing team to prevent and quickly resolve any scheduling issues.

I stay updated on labor laws and hospital policies to ensure all schedules comply. This includes adhering to mandated rest periods, overtime regulations, and fair labor standards. I also collaborate with HR to address any potential compliance issues promptly and adjust schedules accordingly to maintain legal and policy adherence.

I prioritize patient care by ensuring adequate staffing levels at all times. Simultaneously, I consider nurses' preferences and work-life balance by offering flexible scheduling options and recognizing their personal commitments. This balance is achieved through regular communication, understanding individual needs, and making adjustments that support both patient care and nurse well-being.

In a previous role, we faced a sudden surge in patient admissions, requiring immediate additional staffing. I quickly reassessed the schedule, identified available nurses willing to take extra shifts, and coordinated with other departments to secure temporary support. By maintaining clear communication and demonstrating flexibility, we successfully managed the situation without compromising care quality.