In my previous role, I encountered a patient with complex medical and social needs who was struggling to adhere to their treatment plan. I addressed this by conducting thorough assessments to understand the root causes of non-adherence, such as lack of support and confusion about the treatment regimen. I then coordinated with the healthcare team to simplify the plan and connected the patient with community resources for additional support. This multidisciplinary approach significantly improved the patient's compliance and overall health outcomes.

I prioritize tasks based on the urgency and severity of the client's needs, using a structured schedule and checklist to ensure no critical tasks are overlooked. I also maintain open communication with clients and the healthcare team to anticipate changes in needs. By regularly reviewing and adjusting my priorities, I ensure efficient time management and high-quality care for all clients.

I believe in active listening, empathy, and clear communication as key strategies for building strong relationships. I take the time to understand each client's unique circumstances and preferences, and I involve families in care planning when appropriate. By consistently demonstrating respect and understanding, I foster trust and collaboration, which are essential for successful home health care.

When faced with resistance, I first seek to understand the client's perspective and concerns through open dialogue. I then tailor my approach to address their specific fears or objections, providing clear explanations and involving them in decision-making. If necessary, I collaborate with the healthcare team to develop a more personalized care plan that aligns with the client's values and goals, thereby increasing their engagement and acceptance of care.

In my previous home health roles, I have actively participated in interdisciplinary team meetings, contributing to care plans and coordinating services with nurses, therapists, and other professionals. I ensure clear communication and shared goals to provide holistic care. My experience has taught me the importance of flexibility, respect for each team member's expertise, and the value of collaborative problem-solving in achieving the best outcomes for clients.