I have over five years of experience in maintaining and cleaning lodges, cabins, and vacation rentals. My responsibilities included daily cleaning, restocking supplies, and ensuring all areas were sanitized and presentable. I also managed guest check-ins and check-outs, addressing any issues promptly to ensure a positive experience for visitors.

I prioritize tasks based on urgency and guest needs. For example, I ensure that any issues reported by guests are addressed immediately, followed by deep cleaning tasks that require more time. Daily cleaning and restocking are scheduled around guest arrivals and departures to maintain a high standard of cleanliness.

I focus on providing a clean, comfortable, and welcoming environment. This includes paying attention to details such as fresh linens, well-stocked amenities, and a thorough cleaning routine. I also ensure prompt communication with guests, addressing any concerns or requests they may have to enhance their stay.

I remain calm and assess the situation quickly to determine the best course of action. For example, if a guest reports a plumbing issue, I would immediately contact maintenance and provide updates to the guest. I also keep a list of emergency contacts and procedures to ensure I can respond effectively.

Once, a guest arrived late at night and had forgotten essential items. I provided them with toiletries and a meal, ensuring they felt comfortable despite the inconvenience. I also offered to assist with any other needs they might have during their stay, which they greatly appreciated.