In my previous role, we experienced a sudden rush during lunch hour, and the kitchen was understaffed. I quickly adapted by prioritizing tasks, delegating where necessary, and maintaining clear communication with my team. I ensured that all orders were prepared efficiently and accurately, which helped us meet the demand without compromising on quality. This experience taught me the importance of staying calm and focused under pressure.

I thrive in fast-paced environments by staying organized and managing my time effectively. I prioritize tasks based on urgency and importance, and I make sure to communicate clearly with my team to avoid any misunderstandings. I also take breaks when needed to maintain my energy and focus, which helps me perform at my best throughout my shift.

I follow all food safety protocols, including regular handwashing, proper food storage, and maintaining a clean workspace. I also ensure that all equipment is sanitized before and after use. Additionally, I keep an eye on expiration dates and rotate stock to prevent any potential contamination. These practices are crucial to ensuring the safety and quality of the food we serve.

When handling customer complaints, I remain calm and empathetic. I listen carefully to their concerns and apologize for any inconvenience. I then take immediate action to rectify the situation, whether it's preparing a new dish or offering a refund. I also communicate with the kitchen team to understand the root cause and prevent similar issues in the future.

In my previous kitchen roles, teamwork was essential for our success. I collaborated closely with my colleagues, sharing tasks and supporting each other during busy periods. I also participated in team meetings to discuss workflow improvements and ensure everyone was on the same page. This collaborative approach helped us maintain efficiency and deliver high-quality service to our customers.