I have over five years of experience auditing home health services, ensuring compliance with state and federal regulations. My role involved reviewing patient records, verifying service delivery, and identifying discrepancies. I am proficient in using auditing software and have a strong understanding of Medicare and Medicaid guidelines. My attention to detail and analytical skills have consistently resulted in accurate audits and improved service quality.

I ensure compliance by staying updated on the latest regulatory changes and conducting thorough reviews of patient records and service documentation. I use checklists and auditing tools to systematically verify adherence to guidelines. Regular training sessions and open communication with staff also help maintain compliance. My proactive approach minimizes risks and ensures that all services meet the required standards.

In one challenging audit, I discovered significant discrepancies in billing records. I conducted a detailed investigation, cross-referencing patient charts and service logs. By collaborating with the billing department and providing clear documentation, I resolved the issues and implemented new procedures to prevent future errors. This experience honed my problem-solving skills and reinforced the importance of meticulous record-keeping.

I handle conflicts by maintaining a professional and respectful demeanor. I listen to staff concerns, provide clear explanations of audit findings, and work collaboratively to address issues. By fostering open communication and emphasizing the shared goal of compliance and quality care, I build trust and cooperation. This approach ensures that conflicts are resolved constructively and do not hinder the auditing process.

I use a combination of project management tools and detailed schedules to stay organized. Prioritizing tasks based on deadlines and complexity helps me manage multiple audits efficiently. I also maintain thorough documentation and regularly update my progress. This systematic approach ensures that I meet all deadlines and maintain high accuracy in my audits, even when handling multiple projects simultaneously.