In my previous role, I encountered a situation where two members were disputing a rule interpretation during a tournament. I quickly stepped in to mediate, ensuring both parties felt heard. I reviewed the rulebook with them, provided clarity, and suggested a fair resolution that maintained the integrity of the game. This experience taught me the importance of staying calm, being knowledgeable about the rules, and fostering a respectful environment.

I regularly attend industry conferences, read golf-related publications, and follow professional golfers and industry leaders on social media. Additionally, I engage with online forums and participate in webinars to stay informed about new equipment, teaching techniques, and event management strategies. This continuous learning helps me bring fresh ideas and improvements to our golf activities.

I believe in creating a welcoming atmosphere by organizing events that cater to different skill levels, from beginners to advanced players. I also encourage team-based activities to foster camaraderie and ensure everyone has a partner. During events, I make a point to interact with all participants, offering tips and encouragement. Feedback forms are also used to gather suggestions for improvement and to show that their opinions matter.

I start by creating a detailed timeline and checklist, breaking down tasks such as course setup, registration, player check-in, and prize distribution. I collaborate closely with the course management, volunteers, and vendors to ensure everything runs smoothly. Regular communication and site visits help identify and address potential issues early. Flexibility and contingency planning are key to overcoming any unexpected challenges.

In my previous role, I utilized a multi-channel approach to promote events, including email newsletters, social media campaigns, and partnerships with local businesses. I also created engaging content such as event highlights and testimonials to generate interest. Offering early-bird discounts and unique experiences, like pro-am tournaments, helped attract a diverse group of participants. My efforts resulted in consistently high attendance and positive feedback.