In my previous role at a café, a customer was dissatisfied with their meal and demanded a refund. I listened to their concerns, acknowledged their disappointment, and offered to replace their meal with something else. I also informed the kitchen about the issue to prevent it from happening again. By addressing their concerns promptly and professionally, I was able to turn a negative experience into a positive one, and the customer left satisfied.

I follow strict food safety protocols, including regular handwashing, wearing gloves, and maintaining a clean workspace. I also ensure that all food items are stored at the correct temperatures and that expiration dates are checked regularly. Additionally, I participate in any training sessions provided by the employer to stay updated on the latest food safety regulations.

I prioritize tasks based on urgency and importance, ensuring that high-priority items are completed first. I also create a to-do list at the start of each shift to keep track of my responsibilities. By staying organized and communicating with my team, I can manage my time effectively and ensure that all tasks are completed efficiently.

I regularly read industry publications, attend webinars, and participate in professional development courses related to nutrition and food service. I also follow reputable sources on social media and engage with online communities to stay informed about the latest trends and best practices in the field.

If a food item is recalled, I would immediately remove all affected products from the shelves and inform my supervisor. I would also communicate the recall to customers who may have purchased the item, providing them with information on how to return or dispose of it safely. Additionally, I would document the incident and follow any additional procedures outlined by the employer to prevent similar issues in the future.