I have extensive experience with various floor care techniques, including stripping, waxing, and buffing. I've worked with both commercial and residential floors, using a range of equipment from manual scrubbers to high-speed buffers. My approach always involves assessing the floor type and condition to determine the most effective cleaning method, ensuring long-lasting results and minimal wear on the flooring material.

I prioritize tasks based on urgency and impact. Critical areas that receive high traffic are addressed first to maintain safety and appearance. I also consider the project's scope and available resources to ensure efficient use of time and materials. Using a checklist and scheduling tools helps me manage multiple projects seamlessly, ensuring all areas are cared for according to their specific needs.

Customer satisfaction is paramount. I ensure clear communication about the services provided, including timelines and expected outcomes. Regular feedback is sought to address any concerns promptly. I also maintain a high standard of cleanliness and professionalism, using eco-friendly products where possible to align with customer preferences and environmental considerations.

I maintain a proactive approach by regularly inspecting and maintaining equipment to prevent failures. In case of unexpected challenges, I stay calm and troubleshoot effectively. Having a backup plan, such as spare equipment or alternative cleaning methods, ensures minimal disruption. I also keep lines of communication open with the team and management to quickly resolve any issues.

I believe in a hands-on training approach that emphasizes practical skills and safety protocols. I start with basic techniques and gradually introduce more complex tasks. Regular assessments and feedback sessions help identify areas for improvement. I also encourage a culture of continuous learning, sharing industry best practices and new technologies to keep the team updated and motivated.