I have over 8 years of experience managing technical integration projects, including leading cross-functional teams to integrate enterprise systems like ERP and CRM platforms. My role involved defining project scope, creating timelines, and ensuring seamless communication between stakeholders. For example, I successfully managed a multi-million-dollar integration project that streamlined data flow between 10+ systems, reducing processing time by 30%. I prioritize risk management, stakeholder alignment, and agile methodologies to deliver projects on time and within budget.

I address conflicts by fostering open communication and aligning goals. For instance, during a recent project, I mediated between developers and business teams by translating technical constraints into business impacts and vice versa. I facilitated workshops to identify shared objectives and created a collaborative roadmap. By maintaining transparency and focusing on the end goal, I ensured both sides felt heard and worked toward a mutually beneficial solution, ultimately delivering the project ahead of schedule.

I employ a phased approach, starting with a thorough assessment of existing systems and requirements. I then design a detailed integration architecture, ensuring compatibility and scalability. For example, I led a project integrating SaaS platforms with legacy systems by using APIs and middleware. I also conduct rigorous testing, including unit, system, and user acceptance testing, to identify and resolve issues early. Regular progress reviews and stakeholder updates ensure alignment and adaptability throughout the process.

I proactively identify risks through detailed planning and stakeholder consultations. For example, I use risk registers to document potential issues, their impact, and mitigation strategies. In one project, I anticipated data migration challenges and implemented a parallel testing environment to validate processes before go-live. I also establish contingency plans and maintain open communication with stakeholders to address risks promptly, ensuring minimal disruption to timelines and deliverables.

I managed a project integrating a legacy system with a cloud-based platform, facing challenges like data inconsistencies and limited API support. I collaborated with vendors to customize APIs and conducted extensive data cleansing. By breaking the project into smaller milestones and maintaining clear communication, I ensured steady progress. The integration was completed on time, improving system efficiency by 25% and reducing manual errors by 40%.