I have extensive experience with EHR systems, having worked with various platforms such as Epic, Cerner, and Meditech. In my previous role, I was responsible for data analysis, system configuration, and user support, ensuring compliance with healthcare regulations. I also led a team to optimize EHR workflows, resulting in a 20% improvement in efficiency.

Ensuring data accuracy involves rigorous validation processes and regular audits. I implement data quality checks and use advanced analytics to identify discrepancies. Additionally, I collaborate with healthcare providers to ensure data entry protocols are followed, and I provide training to minimize errors. This proactive approach maintains high data integrity and supports accurate patient care.

I employ a systematic troubleshooting approach, starting with identifying the issue and its impact. I then gather relevant data, review system logs, and consult documentation. If necessary, I escalate to vendor support or technical teams. I also maintain a knowledge base of common issues and solutions to expedite future troubleshooting efforts.

I stay updated through continuous learning, attending industry conferences, webinars, and obtaining certifications such as CPHIMS. I also subscribe to relevant journals and participate in professional networks. This ensures I am aware of the latest technological advancements and regulatory changes, enabling me to implement best practices and maintain compliance.

In a previous project, I identified usability issues in the EHR interface that were causing delays in patient care. I conducted user feedback sessions and analyzed usage data to redesign key workflows. The new interface reduced click-time by 30% and improved user satisfaction scores by 25%. This project demonstrated my ability to enhance EHR usability through data-driven improvements.