I have over 15 years of experience in neonatal care, including 10 years as a NICU-Nursery manager. I have successfully led multidisciplinary teams, implemented evidence-based practices, and improved patient outcomes. My experience includes overseeing budgets, ensuring regulatory compliance, and fostering a collaborative environment among staff.

I prioritize open communication and support for my team. I ensure that staff have access to necessary resources and training. I also implement flexible scheduling and provide mental health support to manage stress. By fostering a culture of empathy and resilience, I help maintain a high level of care even during challenging times.

I focus on continuous quality improvement by regularly reviewing patient data and outcomes. I implement best practices, such as early intervention protocols and family-centered care. I also encourage interdisciplinary collaboration to ensure comprehensive care plans. By staying updated on the latest research and technology, I aim to enhance the quality of care provided.

I maintain a robust compliance program that includes regular audits, staff training, and documentation reviews. I stay informed about changes in regulations and ensure that our policies and procedures are updated accordingly. By fostering a culture of accountability, I ensure that our unit consistently meets and exceeds regulatory standards.

In one instance, a critically ill newborn required an immediate, high-risk procedure. The family was distraught, and the medical team was divided. I facilitated a thorough discussion, ensuring all perspectives were considered. I then made the decision to proceed, based on the best available evidence and the need to act swiftly. The procedure was successful, and the baby recovered well. This experience reinforced the importance of balancing clinical expertise with empathy and communication.