I have over three years of experience working as a Certified Nursing Assistant (C.N.A.) and Medication Aide in both long-term care and hospital settings. My responsibilities included assisting patients with daily activities, administering medications, monitoring vital signs, and documenting patient care. I am proficient in following medication administration protocols and ensuring patient safety. My experience has equipped me with strong communication skills, attention to detail, and the ability to work effectively in fast-paced environments while maintaining compassion and professionalism.

To ensure accuracy, I follow the 'five rights' of medication administration: right patient, right medication, right dose, right route, and right time. I double-check medication orders against patient records, verify patient identity, and confirm dosages before administering. I also stay updated on medication interactions and side effects. Additionally, I maintain clear documentation and communicate with the healthcare team to address any concerns. My attention to detail and commitment to patient safety help me minimize errors and provide high-quality care.

When dealing with difficult or uncooperative patients, I remain calm, patient, and empathetic. I strive to understand their concerns and address them respectfully. For example, I explain procedures clearly and reassure them about their safety. If a patient refuses care, I document the situation and inform the supervising nurse. Building trust through active listening and maintaining a positive attitude helps me de-escalate tense situations and provide effective care while respecting the patient's autonomy.

I prioritize tasks by assessing urgency and importance. For example, I address critical needs like medication administration and emergency situations first, followed by routine care tasks. I use time management techniques, such as creating a checklist and organizing my workflow. I also communicate with the healthcare team to coordinate care efficiently. Staying organized and adaptable allows me to manage multiple responsibilities effectively while ensuring all patients receive timely and quality care.

I maintain patient confidentiality by adhering to HIPAA regulations and facility policies. I ensure that patient records are securely stored and only accessed by authorized personnel. When discussing patient information, I do so in private areas and avoid sharing details with unauthorized individuals. I also use secure methods for electronic documentation. Respecting patient privacy is a fundamental aspect of my role, and I take it seriously to build trust and uphold ethical standards in healthcare.