During my previous role, I encountered a situation where a patient was refusing to take their medication, which was crucial for their condition. I approached the patient with empathy, understanding their concerns, and explained the benefits of the medication in a way they could relate to. I also involved the nurse to provide additional reassurance. This collaborative approach helped the patient feel more comfortable and eventually led to them taking the medication as prescribed.

Ensuring medication accuracy is paramount. I always follow the five rights of medication administration: right patient, right drug, right dose, right route, and right time. I double-check patient IDs and medication labels, and I document each step meticulously. Additionally, I stay updated on any changes in medication orders and consult with the supervising nurse if I have any doubts.

Maintaining patient confidentiality is a core responsibility. I adhere strictly to HIPAA regulations, using secure methods for storing and sharing patient information. I ensure that conversations about patients are held in private areas and that all electronic and physical records are kept secure. Educating myself on the latest privacy practices and fostering a culture of respect and confidentiality among colleagues are also key.

Handling stress effectively is crucial in healthcare. I practice mindfulness techniques such as deep breathing and prioritization to manage stress levels. I also ensure I have a clear understanding of my daily tasks and communicate effectively with my team to delegate when necessary. Regular breaks and maintaining a healthy work-life balance help me stay resilient and perform at my best.

I have extensive experience with various EHR systems, which has been essential in my role as a CNA/Medication Aide. I am proficient in entering patient data, tracking medication schedules, and generating reports. I stay updated on system updates and training to ensure I utilize all features effectively for accurate documentation and efficient workflow.