During my previous role, a patient became agitated and aggressive due to confusion from dementia. I remained calm and used de-escalation techniques, speaking softly and reassuringly to the patient. I also involved the nursing staff to ensure the patient's safety and my own. This experience reinforced the importance of patience and teamwork in providing quality care.

I prioritize tasks based on the urgency and severity of the patients' needs. For instance, I would address immediate medical needs first, followed by personal care and comfort. I also maintain open communication with the nursing staff to stay updated on any changes in patient conditions, ensuring that I can adjust my priorities accordingly.

I ensure patient comfort by regularly checking in on them, adjusting bedding, and providing assistance with mobility. I also maintain privacy during personal care tasks and communicate respectfully, addressing patients by their preferred names. These practices help uphold their dignity and enhance their overall well-being.

I manage stress by taking short breaks to regroup, practicing deep breathing exercises, and focusing on the positive impact of my work. I also engage in open communication with colleagues, sharing experiences and supporting each other. This collaborative approach helps maintain a positive attitude and resilience in challenging situations.

Infection control is crucial as it protects both patients and healthcare staff from the spread of infections. I strictly follow hand hygiene protocols, use personal protective equipment, and adhere to cleaning and disinfection procedures. These practices are essential in maintaining a safe environment and preventing the transmission of diseases.