I have over five years of experience in managing central sterilization and reprocessing departments. My role involved overseeing daily operations, ensuring compliance with regulatory standards, and training staff on proper sterilization techniques. I successfully implemented new protocols that reduced equipment downtime by 20% and improved overall efficiency.

I believe in open communication and active listening. When conflicts arise, I schedule a private meeting with the involved parties to understand their perspectives. I then facilitate a discussion to find common ground and solutions that align with our department's goals. This approach has helped maintain a positive and collaborative work environment.

I prioritize regular training and updates for my team on the latest infection control protocols. I also conduct routine audits and inspections to ensure all procedures are followed correctly. Additionally, I maintain a strong relationship with our infection control department to stay informed about any changes or new guidelines.

I use a combination of automated inventory management systems and regular manual checks to ensure we have the necessary supplies and equipment. I also work closely with our procurement team to forecast demand and plan for timely restocking. This approach helps prevent shortages and ensures we are always prepared for any operational needs.

When we transitioned to a new sterilization process, the main challenge was ensuring staff buy-in and proper training. I organized comprehensive training sessions and provided detailed manuals. I also established a mentorship program where experienced staff helped new trainees. This dual approach ensured a smooth transition and minimal disruption to our operations.