During my previous role, I encountered a situation where a patient was experiencing severe anxiety due to their medical condition. I maintained a calm demeanor and engaged the patient in conversation about their interests to distract them from their anxiety. I also ensured they were comfortable and well-informed about the procedures they were about to undergo. This approach helped to ease their anxiety and made the experience less daunting for them.

I prioritize tasks based on the urgency and severity of the patients' needs. For instance, if a patient requires immediate medical attention, I address that first. For routine tasks, I create a schedule that allows me to attend to each patient's needs efficiently. This includes monitoring vital signs, assisting with personal care, and ensuring their comfort. Effective communication with the healthcare team also helps in coordinating care and managing tasks effectively.

I strictly adhere to the hospital's policies regarding patient confidentiality. This includes using secure methods to store and share patient information and discussing patient matters only in private, designated areas. I also ensure that any electronic records are accessed only through authorized accounts. Educating patients about the importance of their privacy and involving them in decisions regarding their care also helps in maintaining their confidentiality.

I manage stress by taking short breaks to clear my mind and practicing deep breathing exercises. I also focus on the positive outcomes of my work and the impact it has on patients' lives. Maintaining open communication with my colleagues and seeking support when needed helps in reducing stress. Additionally, staying organized and prioritizing tasks ensures that I can manage my workload effectively, contributing to a more positive attitude.

In my previous role, I worked closely with nurses, doctors, and therapists to develop a care plan for a patient with complex needs. By sharing insights and observations about the patient's condition and progress, we were able to tailor the care plan to better meet their needs. This collaborative approach not only improved the patient's quality of life but also enhanced the efficiency of the care provided. It demonstrated the importance of teamwork in delivering comprehensive patient care.