I have over five years of experience in managing acute care units, specifically in a hospital setting. My role involved overseeing patient care, coordinating with multidisciplinary teams, and ensuring compliance with healthcare regulations. I successfully implemented new protocols that reduced patient wait times by 20% and improved overall patient satisfaction scores.

In high-stress situations, I rely on my training and experience to maintain composure. I prioritize tasks, delegate responsibilities effectively, and communicate clearly with the team to ensure everyone understands their role. This approach helps in managing emergencies efficiently and ensures patient safety.

I focus on continuous quality improvement by analyzing patient data, identifying trends, and implementing evidence-based practices. For instance, I introduced a new patient monitoring system that reduced complications by 15%. Regular staff training and feedback loops also play a crucial role in enhancing patient outcomes.

Effective communication is key in acute care. I hold regular team meetings, use clear and concise messaging, and encourage open dialogue. Cross-departmental collaboration is facilitated through joint planning sessions and shared electronic health records, ensuring seamless information flow and coordinated care.

During a surge in COVID-19 cases, our unit faced resource constraints. I coordinated with hospital administration to secure additional beds and staff. I also implemented a flexible staffing model that allowed us to manage the increased workload without compromising patient care. This experience reinforced the importance of adaptability and strategic planning in acute care management.