I have over five years of experience in accounts payable, managing a team of four. My role involved overseeing invoice processing, ensuring timely payments, and resolving discrepancies. I've implemented a new software system that streamlined our processes, reducing errors by 30% and improving our payment cycle efficiency.

When disputes arise, I first gather all relevant information from the invoice and supporting documents. I then communicate directly with the vendor to clarify any misunderstandings. If necessary, I involve my team to cross-verify details and ensure accuracy. My approach is to resolve issues amicably and promptly to maintain good vendor relationships.

I emphasize regular training for my team on the latest accounting standards and software updates. We conduct monthly audits to identify and correct any errors. Additionally, I ensure that all processes are documented and followed strictly, which helps in maintaining compliance and reducing discrepancies.

I prioritize tasks based on due dates and criticality. Urgent invoices that are close to their due dates are processed first. I also use a tracking system to monitor the status of each invoice, ensuring nothing is overlooked. This systematic approach helps in managing high volumes efficiently.

In my previous role, we faced a significant backlog of unpaid invoices due to a system upgrade. I organized a dedicated team to manually process these invoices while simultaneously troubleshooting the new system. Within two weeks, we cleared the backlog and identified the system issues, which were then corrected to prevent future occurrences.