Join our team as the founding Customer Success Manager to drive customer satisfaction and adoption of our product. You’ll act as the primary contact for customers, resolving technical challenges, guid...

Enterprise Customer Success Managers take primary responsibility for the onboarding and ongoing success of NationBuilder’s Enterprise-level customers. Develop strategies to scale customer touchpoints ...

Our team is growing and we are currently looking for a Customer Success Enablement Manager to partner with our Customer Success Manager (CSM) organization. Act as a subject matter expert on customer s...

We are a small, lean team - you’ll work closely with our Head of Customer Experience on building and experimenting as we build out our Customer Success function. Lead strategic, cross-functional initi...

Working closely with accounts from when they first become a customer, leading their onboarding through to identifying new use cases and integrations for their end-customers to leverage. Act as the pri...

We're looking for a Customer Success Manager with a customer-centric mindset and hands-on experience in the construction industry. You'll be responsible for customer onboarding, ongoing support, and d...

Passionate for serving customers, thinks in solutions, detail-oriented, and highly collaborative. Implement and oversee quality control processes to ensure accurate order fulfillment, proper packing, ...

We are looking for an experienced solution-oriented Customer Success Manager to join our growing team! The CSM will lead customer onboarding and serve as the strategic account manager for a dedicated ...

As a Customer Success Manager (CSM), you will be responsible for a portfolio of accounts within our “medium touch” engagement model. Possess basic business acumen to understand how business principles...

Customer Success Managers own senior client relationships from onboarding through growth and retention, identifying customer goals and objectives and guiding customers as they work to achieve them. As...

Conduct regular screen-shares, workshops, and customer training sessions to help our customers reach their business goals and advance their careers. We boast the finest team of solutions engineers and...

Create prescriptive and customized customer success plans based on customer's goals & challenges, holding customers accountable to driving action, and reporting impact to all levels within the custome...

About the job Senior Customer Success Manager - Remote. Own strategic customer engagements from launch through the post-sale customer lifecycle, being accountable for account success and retention for...

We want you to bring enthusiasm and an eagerness to learn- Someone passionate and motivated, who loves being a part of a close team- A positive and solutions focused approach- Proven track record of p...

Create success plans for clients that outline their critical success factors, metrics for success, potential issues, and provide recommendations. The Client Success Manager (CSM) will be responsible f...

Create success plans for clients that outline their critical success factors, metrics for success, potential issues, and provide recommendations. The Client Success Manager (CSM) will be responsible f...

Utilize data to track customer success metrics and leverage user engagement data to design targeted campaigns that proactively engage with customers who are not utilizing key features of ServiceTitan ...

Familiarize yourself with the full suite of CDK products, business benefits to our customers and utilize that knowledge to help build out scaled engagement strategies to drive success for our customer...

Drives true value for customers. Successfully identifies and implements strategies for retaining “at risk” clients. Assists clients with defining their strategy around CDK solutions: working with cust...

As our Customer Success Manager, you will. Gather customer concerns and coordinate regular responses back to customers based on discussions with engineering teams. Serve as primary point of contact in...