Showing top 20 Results for your search "Customer Experience Associate"

Customer Experience Associate Jobs0 Customer Experience Associate Jobs within 25 miles of Affton

Community Manager - Cardinal View Apartments Formerly Hillvale Apartments ""Under Renovations""|11-9141.00|63120|2024-12-09 13:23:11ZMO|U-25320080|Kansas City||Stinson's|US|U-116715637997|Summary The Professional Development Specialist is responsible for providing support of attorney professional development initiatives. Required Education & Experience <ul><li>High school degree or equivalent.</li><li>Professional development experience, preferably in a law office.</li><li>Strong technology skills including Word, Excel and PowerPoint.</li></ul> Preferred Education & Experience <ul><li>Associate or Bachelor degree preferred.</li><li>2+ years of professional development experience, preferably in a large law firm.</li><li>Experience with viDesktop and CE Manager software.</li></ul> Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. <ul><li>Attorney Professional Development (35%)<ul><li>Initiate, communicate, and handle logistics with CLE team, EPIQ, Office Services, Hospitality, and other departments for the implementation of University Stinson and other attorney professional development training programs throughout all offices, including the Deposition Skills and Trial Skills multi-day workshops, and other workshops.</li><li>Support new attorney orientation by organizing and monitoring conference rooms, audio/video equipment, Zoom webinars, materials, and meals, as directed by the Professional Development Manager.</li><li>Initiate, communicate, and handle logistics with CLE team, EPIQ, Office Services, Hospitality, and other departments for the annual implementation of the Lawyering Institute associate on-boarding/orientation program.</li><li>Review and approve reimbursement requests for University Stinson and programming expenses.</li><li>Communicate and coordinate with other department personnel to support Well-being, Diversity & Inclusion, Business Development and other cross-department trainings, programming and initiatives.</li><li>Initiate updates of Attorney Professional Development Department and Committee intranet pages as directed.</li><li>Provide support as needed with professional development initiatives including the Associate Competency Engagement program.</li></ul></li></ul><ul><li>Associate Development & Mentoring Committee (ADMC) (5%)<ul><li>Track mentor matches and mentor match changes for associates. Coordinate logistics for mentoring events. Draft communication to mentors and mentees communication Mentoring Program information.</li><li>Schedule ADMC monthly and other meetings as directed. Track attendance, attend monthly meetings, and draft minutes for meetings.</li><li>Review and approve reimbursement requests for ADMC and mentoring events.</li><li>Identify and assist with other tasks as needed.</li></ul></li><li>Associate Evaluation Process (35%)<ul><li>Collaborate with Technology team, Attorney Professional Development team members and Associate Evaluation Committee (AEC) members, for organization and support of the annual evaluation process for non-partner time-keepers.</li><li>Communicate with Division and Practice Group leaders to organize and monitor annual evaluation meetings for non-partner timekeepers (collaborating with Paralegal Manager), and Spring Check-In meetings for Associates and Staff Attorneys. Arrange annual AEC meeting including preparation of evaluation materials. Maintain and update tracking spreadsheet and calendar appointments, as needed.</li><li>Draft communications and prepare complex supporting documents (i.e., tables, training compilation reports, biographies, consensus summaries, full evaluation materials, including emails received throughout the year, feedback forms, and prior-year final evaluations) for use by Leadership, Division Leaders, and AEC members.</li><li>Schedule and support annual non-partner timekeepers' review meetings.</li><li>Create and maintain confidential spreadsheets of statistical information, including underlying evaluation materials and final evaluation materials available to non-partner timekeepers as requested.</li><li>Collect evaluation materials as supplied throughout the year for inclusion in annual review process.</li><li>Respond to Division Leaders inquiries throughout the year regarding timekeepers' performance documentation.</li><li>Review and approve reimbursement requests for AEC activities.</li><li>Assist as needed with other non-partner evaluation process tasks.</li></ul></li><li>Associate Competencies Engagement Program (ACE) (5%) <ul><li>Provide reporting and Associate information to the Practice Development Counsels to support ACE initiatives as requested.</li><li>Communicate with Technology team, Practice Development Counsels, Professional Development team, and Diversity & Inclusion departures for generating reports and providing information.</li><li>Work with Information Services/Business Engineering on individual Associate trackers and software implementation to support ACE program.</li></ul></li><li>Data Reporting and Analysis (15%)<ul><li>Create, update, and maintain statistics for new and departed attorneys, mentor matches, new partner candidates, practice division assignments, judicial clerkship information, and practice area specialties as requested.</li><li>Respond to inquiries for attorney data for Leadership and other departments, including Diversity & Inclusion, Pro Bono, Well-Being, and Marketing, and respond to other ad hoc requests. In coordination with other Professional Development team members, draft bar examiner requests for approval by division leaders.</li><li>Draft monthly attorney staffing report.</li><li>Monitor and update lists of associates on Alternative Work Schedule agreements.</li><li>Create and analyze other spreadsheets, documents, and forms in response to requests by Leadership and other departments.</li><li>Schedule meetings and track attendance for Litigation Associates Group monthly meetings, in collaboration with the Litigation Associates Group division leader.</li><li>Provide additional analysis and reporting as needed.</li></ul></li><li>General and Administrative (5%)<ul><li>Perform other duties as assigned.</li></ul></li></ul> Competencies <ul><li>Strong verbal and written communication skills.</li><li>Self-motivated with excellent organizational skills and attention to detail.</li><li>Highly professional with a strong customer service orientation, commitment to meeting deadlines, and ability to multitask in a fast-paced and dynamic environment.</li><li>Strong professional, independent thinking skills with strength in problem solving and the ability to offer constructive opinions and creative solutions.</li><li>Ability to maintain strict confidentiality.</li><li>A team player who motivates and educates other team members.</li><li>Regular and predictable attendance is an essential function of the position.</li></ul> Supervisory Responsibility This position includes supervisory responsibilities. Travel Travel between offices and in the local area as required. Work Environment & Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.While performing the responsibilities of the position, these work environment characteristics are representative of the environment the person in this position will encounter. While performing the duties of this job, the employee will work in a professional, fast paced office environment that may require additional hours to complete work. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. If an employee is unable to perform the essential functions of the position, Stinson LLP will evaluate whether a reasonable accommodation can be made to enable the employee to perform the described essential functions of the position. Generally, due to the nature of this office position, while performing the responsibilities of the position, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.The employee must regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds. Vision abilities required by the job include close vision. AAP/EEO Statement Stinson LLP is an equal opportunity employer. We encourage qualified minority, female, veteran, disabled and other diverse candidates to apply and be considered for open positions. We offer a competitive compensation and benefits package. Stinson LLP is a federal contractor. Information gathered through applicant Voluntary Self-Identification will be used periodically with various government agencies for statistical reporting and to measure the effectiveness of our Affirmative Action and EEO outreach efforts. All information is requested on a voluntary basis and will be kept confidential. We will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Applicants with a disability that are in need of an accommodation to complete the Stinson LLP application process should contact Human Resources at 316.268.7962 or email [email protected]. By submitting this application, you certify the information provided is true to the best of your knowledge and belief.You understand that being untruthful in response to any of the answers provided within this application or any of the attached documents may lead to your termination in the event you are employed. If employed, you will be required to provide documentation showing you are legally authorized to work in the United States. We conduct criminal background checks of all individuals offered employment. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)|2024-12-28 00:00:00Z|PROFE001910|51722|Professional Development Specialist|13-1151.00|64152|2024-12-09 13:23:12ZMD|U-25320079|Rosedale||Medstar|US|U-116715638107|" General Summary of Position MedStar Health is looking for a Certified Nursing Assistant to join our teamat Franklin Square Hospital !The ideal candidate is aCertified Nursing Assistant who will provide our patients with extraordinary pat ient c are bydemons tratinga strong knowledge in the field. This person will function as a member of the patient-centered care team to provide direct patient care activities under the supervision of a Registered Nurse for assigned patients and their families/significant others.Assistsmedical and nursing staff with procedures and/or tests and patients with ADLs (Activities of Daily Living). Performs specific care activities such as specimen collection, phlebotomy, electrocardiography (EKG), and documentation in the health record. Incumbents in this position may perform all, or a combination of the duties described depending upon the assigned work area and the specific needs of the patients and the department. Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the ""Healthiest Maryland Businesses"". Apply today and learn how MedStar Health can be your nextgreat careermove! Primary Duties: <ul><li>Assistspatients with activities of daily living (ADLs) and personal hygiene, including bathing, mouth care, dressing, skin care, positioning, feeding, ambulation, toileting, and range of motion activities.Assistswith patient mobilization and rehabilitation, use of crutches and walkers, and transfer/transport of patients in wheelchairs and stretchers.</li><li>Collects specimens; performs venipuncture/phlebotomy; and obtains EKGs.Assistsin the measurement and documentation of patient's intake and output. Accurately takes and records patient's vital signs, height and weight, pulse oximetry, point of care and waived testing and other pertinent data or information in the patient's health record.</li><li>Performs routine sterile, non-sterile and other treatments/activitiesidentifiedby Unit/Hospital policy inclu dingtube feedings; ostomy care; Foley Catheter care; perineal care; simple dressing changes and wound care; turning and positioning; postmortem care and transportation of body to the morgue; andassistancewith the application, maintenance and removal of traction, casts, splints, and exercise equipment.</li><li>Maintains the comfort, privacy, confidentiality, and dignity of each patient in the delivery of services. Performs patient observation duty and prepares patients to be seen by providers.Assistsproviders and registered nurses in patient examinations and procedures. Rounds on all assigned patients based on established standards. Participates in patient/family teaching as directed and responds to questions from patients, families and visitors in a prompt, courteous, and respectful manner, referring them toappropriate personnelif necessary. Reports changes in the patient's condition to the registered nurse and care team, as necessary. Ensures complete hand off to oncoming shift and obtains full hand off from outgoing shift. Initiates andassistsin CPR whenindicated .</li><li>Maintains the cleanliness and safety of patient rooms/environment by distributing and changing linen/towels, removing used meal trays, checking bed siderails and safety restraints, etc.Assistswith environmental services support such as linen management, trash removal and cleaning patient rooms as needed. Transports and/or escorts patients during discharges, transfers, and/or medical appointments. Completes errands such as delivering specimens to the laboratory, equipment, and supplies, etc., asrequired . Receives and stocks equipment and supplies andmaintainsorderly supply and utility rooms.</li></ul> Qualifications: <ul><li>Completion of an approved nursing assistant certification program.</li><li>High School Diploma/ GED or equivalent.</li><li>Certified Nursing Assistant (CNA) certification from the relevant authority .</li><li>Basic Life Support (BLS) .</li><li>Certified Phlebotomy Technician (CPT) certificationpreferred.</li><li>Experience as a certified nursing assistant and general health care experience in acute care, long-term care or other settings preferred .</li></ul> This position has a hiring range of $17.5 - $28.73

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