In a previous role, I facilitated a group project where two participants had a disagreement over the project's direction. I scheduled a private meeting with each of them to understand their perspectives and then brought them together to mediate a solution. By encouraging open communication and emphasizing the importance of teamwork, we were able to resolve the conflict and successfully complete the project.

I start by researching the interests and developmental stages of the age group I'm working with. I then collaborate with the youth to co-create activities that align with their interests. Regular feedback sessions and surveys help me gauge their engagement and make necessary adjustments. This participatory approach ensures that the activities are not only age-appropriate but also highly engaging.

I believe in active listening and showing genuine interest in their thoughts and experiences. I also make an effort to be consistent and reliable, which helps in building trust. Engaging in activities together, whether it's a game or a discussion, fosters a sense of camaraderie. Additionally, I ensure that I am approachable and create a safe space where they feel comfortable expressing themselves.

I first address the behavior privately to understand the reason behind it. If it's a misunderstanding of the rules, I clarify and provide examples. If the behavior persists, I escalate the issue to the program supervisor while continuing to support the participant. I also work on reinforcing the importance of the rules and the positive outcomes of following them through group discussions and role-playing scenarios.

I measure success through both qualitative and quantitative methods. Quantitatively, I track attendance, participation rates, and completion of program objectives. Qualitatively, I gather feedback through surveys, focus groups, and one-on-one interviews. I also look at the long-term impact by following up with participants to see how the program has influenced their personal and professional growth. This comprehensive approach ensures a well-rounded assessment of the program's effectiveness.