I have over four years of experience administering Workday HCM, including modules like Core HR, Compensation, Benefits, and Talent Management. I’ve configured business processes, security roles, and integrations, ensuring seamless functionality. My expertise includes troubleshooting system issues, optimizing workflows, and providing end-user training. I’ve also collaborated with cross-functional teams to implement system upgrades and enhancements, ensuring alignment with organizational goals.

When troubleshooting Workday issues, I start by replicating the problem to understand its scope. I review system logs, configurations, and user permissions to identify root causes. I leverage Workday Community and documentation for guidance. If needed, I escalate to Workday Support while keeping stakeholders informed. My goal is to resolve issues promptly while documenting solutions to prevent recurrence and improve system reliability.

I have extensive experience creating and managing Workday reports, including Advanced, Composite, and Matrix reports. I’ve designed custom dashboards and utilized Workday Prism Analytics for advanced data analysis. My focus is on delivering actionable insights to stakeholders by ensuring data accuracy and relevance. I also train end-users on report creation and interpretation, enabling them to make data-driven decisions efficiently.

I ensure data security by configuring role-based security groups, restricting access to sensitive data, and conducting regular audits. I stay updated on compliance requirements like GDPR and SOX, implementing necessary controls. I also educate users on security best practices and monitor system activity for anomalies. By maintaining a proactive approach, I safeguard data integrity and ensure compliance with organizational and regulatory standards.

I manage upgrades by reviewing Workday’s release notes, identifying impactful changes, and testing new features in a sandbox environment. I collaborate with stakeholders to assess business needs and prioritize updates. I communicate changes to users, provide training, and document processes. By planning meticulously and testing thoroughly, I ensure smooth transitions and minimize disruptions during upgrades.