One challenging situation I faced was managing a resident with aggressive behavior due to dementia. I remained calm and used de-escalation techniques, such as active listening and validating their feelings. I also coordinated with the care team to implement a personalized care plan, which included activities that reduced their anxiety and improved their mood. This approach not only resolved the immediate issue but also fostered a more positive environment for the resident and the team.

I take the time to understand each resident's unique needs, preferences, and medical conditions by reviewing their care plans and engaging in conversations with them and their families. I tailor my approach to ensure their comfort and well-being, whether it's adjusting meal times to suit their schedule or finding activities that align with their interests. Personalized care is about being attentive and responsive to their individual requirements.

I foster a positive team environment by encouraging open communication, recognizing team members' efforts, and leading by example with a positive attitude. I also ensure that everyone feels heard and valued by holding regular team meetings and addressing any concerns promptly. By promoting collaboration and mutual support, we create a cohesive team that delivers high-quality care.

I manage stress by practicing self-care, such as taking short breaks to recharge, engaging in mindfulness exercises, and maintaining a healthy work-life balance. I also rely on my support network, both at work and outside, to share challenges and seek advice. By prioritizing my well-being, I can perform at my best and provide the best care to residents.

I have extensive experience in administering medication accurately and safely, following all protocols and guidelines. I ensure that I double-check medications against the prescription and resident details before administering. I also document each action meticulously to maintain clear records and comply with regulatory requirements. My focus on precision and adherence to protocols ensures the safety and well-being of the residents.