I have over two years of experience as a PCA/CNA, providing care to elderly and disabled clients. My responsibilities included assisting with daily living activities such as bathing, dressing, and meal preparation. I also monitored vital signs, administered medications, and provided companionship. I am skilled in creating a safe and comfortable environment while respecting clients' dignity and independence. My experience has taught me the importance of patience, empathy, and effective communication in building trust and ensuring quality care.

When dealing with challenging behaviors, I remain calm and empathetic, understanding that resistance often stems from fear or frustration. I use clear, reassuring communication to build trust and de-escalate situations. For example, if a client refuses assistance, I explain the importance of the task and offer choices to give them a sense of control. I also collaborate with family members and healthcare professionals to address underlying issues. My goal is to provide compassionate care while maintaining a safe and supportive environment for both the client and myself.

I prioritize tasks by assessing the urgency and importance of each client's needs. For instance, I address medical needs, such as medication administration or wound care, before non-urgent tasks like housekeeping. I also create a daily schedule to ensure all clients receive timely care. Effective time management and organization are key, and I remain flexible to handle unexpected situations. By staying focused and maintaining open communication with clients and their families, I ensure that everyone receives the attention and care they require.

Client safety is my top priority. I conduct regular assessments of the home environment to identify and mitigate hazards, such as loose rugs or poor lighting. I assist clients with mobility using proper techniques and equipment, like gait belts or walkers, to prevent falls. I also follow infection control protocols, such as hand hygiene and proper disposal of medical waste. Additionally, I educate clients and families on safety measures and remain vigilant to address any risks promptly. My proactive approach ensures a secure environment for clients under my care.

I strictly adhere to HIPAA guidelines and organizational policies to protect client confidentiality. I only discuss client information with authorized personnel and ensure that medical records are securely stored. When providing care, I respect clients' privacy by knocking before entering rooms and using discretion during personal care tasks. I also avoid sharing sensitive information in public or with unauthorized individuals. Maintaining trust and professionalism is essential, and I take these responsibilities seriously to uphold the dignity and rights of my clients.