In my previous role, I encountered a patient with severe anxiety who refused medication. I addressed this by first ensuring their comfort and safety, then engaging them in conversation to understand their fears. I collaborated with the healthcare team to develop a care plan that included gradual exposure to medication under my supervision, which significantly reduced the patient's anxiety and improved their compliance with treatment.

I prioritize tasks based on urgency and patient needs. I start by assessing patients and addressing immediate health concerns. Next, I manage medications and treatments as per the schedule. Throughout the shift, I continuously monitor patient conditions and adjust priorities accordingly. Effective communication with the team ensures smooth workflow and timely interventions.

I strictly adhere to HIPAA guidelines and ensure that all patient information is stored securely and shared only with authorized personnel. I use encrypted communication channels when discussing patient cases and avoid discussing sensitive information in public areas. Regular training on privacy practices helps me stay updated on best practices to protect patient confidentiality.

I approach conflicts with a calm and empathetic attitude. I listen actively to understand the other party's perspective and seek common ground. If necessary, I involve a supervisor or mediator to help resolve the issue. I believe in open communication and mutual respect, which are key to resolving conflicts effectively and maintaining a positive work environment.

I regularly update my knowledge by reading current nursing journals, attending workshops, and participating in continuing education courses. I consult clinical guidelines and best practice protocols when developing care plans. By staying informed about the latest research and treatment modalities, I ensure that my practice is grounded in evidence-based care, enhancing patient outcomes.