One challenging situation I encountered was when a patient was experiencing severe anxiety due to their medical condition. I remained calm and used active listening to understand their concerns. I then engaged them in activities they enjoyed, like reading and light conversation, which helped to distract and soothe them. This approach not only eased their anxiety but also built trust between us, demonstrating the importance of empathy and patience in caregiving.

I prioritize tasks based on the urgency and severity of each patient's needs. For instance, if one patient requires immediate medical attention, I address that first. Simultaneously, I ensure other patients feel attended to by checking in with them or delegating smaller tasks to other staff. This approach ensures that all patients receive timely care while maintaining their dignity and comfort.

To maintain a positive attitude, I practice mindfulness and take short breaks to refocus my energy. I also engage in positive self-talk and remind myself of the impact my work has on patients' lives. Additionally, I find it helpful to collaborate with colleagues and share experiences, which provides mutual support and boosts morale.

I strictly adhere to HIPAA regulations and facility policies regarding patient confidentiality. This includes using secure methods for documenting patient information and discussing patient cases only in designated areas. I also educate myself on the latest privacy practices and reinforce the importance of confidentiality to colleagues to ensure a culture of respect and privacy.

I have experience with various medical equipment such as blood pressure monitors, glucometers, and oxygen tanks. I am also proficient in using electronic health records systems to document patient care and track their progress. My familiarity with these technologies ensures efficient and accurate care delivery, enhancing patient safety and outcomes.