In my previous role, we experienced a surge in orders during a holiday season. I managed the workload by prioritizing tasks, organizing the inventory efficiently, and delegating responsibilities to team members. This approach ensured that all orders were processed accurately and on time, despite the increased demand.

I always double-check the order details against the picking list and use a barcode scanner to verify each item. Additionally, I follow a systematic approach to packing, ensuring that fragile items are handled with care and that the correct quantities are packed. Regular cross-checking with colleagues also helps maintain accuracy.

I prioritize safety by regularly organizing the workspace to eliminate tripping hazards, ensuring all equipment is in good working condition, and conducting safety briefings with the team. I also enforce the use of personal protective equipment (PPE) and encourage open communication about any safety concerns.

I manage stress by staying organized and maintaining a clear focus on the tasks at hand. I break down larger tasks into smaller, manageable steps and set realistic goals. Communicating with my team and seeking support when needed also helps in reducing stress and ensuring smooth operations.

If an order is missing an item, I would first verify the inventory to confirm its absence. If the item is indeed missing, I would immediately inform the supervisor and the customer service team. I would then work to find a suitable replacement or suggest alternative solutions to the customer, ensuring minimal disruption to their order.