During my previous role, I encountered a patient who was extremely anxious about their treatment. To manage this, I first ensured their comfort by explaining each step of the procedure in detail. I then engaged them in conversation about their interests to distract and calm them. By maintaining a calm demeanor and showing empathy, I was able to successfully complete the treatment without causing further distress to the patient.

I prioritize tasks based on the urgency and severity of the patients' conditions. For instance, if a patient is in acute pain, addressing their needs would be my immediate priority. I also consider the time-sensitive aspects of treatments and medications. Using a checklist and regularly updating it helps me stay organized and ensure that no critical task is overlooked.

Effective communication involves active listening, clear articulation, and empathy. I ensure to maintain eye contact, listen attentively to patients' concerns, and repeat back important details to confirm understanding. With team members, I use concise, direct language and provide updates on patient status regularly. I also encourage feedback to improve communication and teamwork.

I manage stress by maintaining a structured routine and taking short, regular breaks to recharge. I also practice mindfulness techniques such as deep breathing and visualization to stay calm under pressure. Additionally, I prioritize tasks and delegate when necessary to manage workload effectively. Seeking support from colleagues and supervisors is also crucial in maintaining mental well-being.

I have extensive experience with various EHR systems, which I use to document patient interactions and treatments accurately. I ensure accuracy by double-checking entries for typos and ensuring all necessary details are included. I also follow the facility's documentation protocols strictly and regularly update my knowledge on any changes in EHR procedures to maintain high standards of documentation.