In my previous role, I encountered a young patient with complex medical needs who required frequent IV infusions. The challenge was managing the patient's anxiety and ensuring the infusions were administered safely. I collaborated closely with the family to create a calming environment and used distraction techniques. Additionally, I worked with the medical team to adjust the infusion schedule to minimize discomfort. This experience reinforced the importance of patient-centered care and effective communication with families.

I prioritize tasks based on the urgency and complexity of each patient's condition. For example, I ensure that patients requiring immediate attention, such as those with severe infections or unstable vital signs, are addressed first. I also consider the patient's overall treatment plan and any scheduled procedures. Using a checklist and maintaining clear communication with the healthcare team helps me stay organized and ensure that all patients receive timely care.

I believe in using clear, simple language and visual aids to explain the infusion process and its importance. I start by discussing the treatment goals and potential side effects, then demonstrate the infusion setup. I encourage parents to ask questions and provide them with written materials for reference. Additionally, I offer follow-up sessions to address any concerns and ensure they feel confident in managing their child's care at home.

When a child is non-compliant, I first assess the underlying reasons, such as fear, discomfort, or misunderstanding. I then work with the child and their family to develop a plan that addresses these issues. This might include using distraction techniques, involving the child in the decision-making process, or adjusting the infusion schedule. I also collaborate with the medical team to explore alternative treatments if necessary. My goal is to ensure the child's comfort and compliance while maintaining their health.

I have extensive experience using home health technology and EHR systems to manage pediatric patients. I utilize these tools to document patient care, track treatment progress, and communicate with the healthcare team. For example, I use EHR to input vital signs, medication administration records, and patient education materials. This ensures accurate and timely information is available, which is crucial for providing high-quality care in a home setting.