In my previous role, I was monitoring a live feed when I noticed unusual activity in a restricted area. I immediately alerted the security team and provided them with a detailed description of the incident, including the time and location. This quick response allowed the team to intercept the individuals before any significant damage occurred. My ability to stay focused and act swiftly under pressure was crucial in this situation.

I prioritize tasks by first identifying critical areas that require immediate attention, such as high-security zones or areas with sensitive equipment. I then allocate my focus based on the level of activity and potential risks. For example, if one feed shows a suspicious person loitering near a restricted area, I would prioritize that feed over others. I also use a system of alerts and notifications to help me stay on top of any urgent situations.

To maintain focus, I take regular breaks to rest my eyes and stretch. I also use a combination of visual and auditory cues to stay alert, such as setting up different alert sounds for different types of incidents. Additionally, I keep my workspace organized and free of distractions. Engaging in brief mental exercises or focusing on a specific task for a short period can also help refresh my concentration.

I handle stress by staying calm and methodical in my approach. I take a few deep breaths to center myself and then focus on the task at hand. I also communicate clearly with my team to ensure we are all on the same page. Prioritizing tasks and breaking down complex situations into manageable steps helps me maintain control and make effective decisions under pressure.

I have experience with a variety of video monitoring software, including VMS (Video Management Systems) like Milestone and Avigilon. I am proficient in setting up and configuring cameras, as well as using software to analyze and record footage. I also have hands-on experience with hardware such as PTZ (Pan-Tilt-Zoom) cameras and NVRs (Network Video Recorders). My familiarity with these tools allows me to efficiently monitor and respond to incidents.