I prioritize open communication and regular team meetings to address concerns and celebrate successes. I also encourage professional development through training sessions and cross-training opportunities, which not only boosts skills but also fosters a sense of camaraderie. Recognizing individual and team achievements publicly helps maintain motivation and a positive work environment.

I first address the issue privately to understand any underlying challenges. If it's a training gap, I provide additional guidance or arrange for further training. For repeated non-compliance, I escalate the matter to the clinic manager while continuing to support the assistant through coaching and mentorship to ensure they understand the importance of adhering to protocols.

In such scenarios, I ensure my team remains calm and professional, emphasizing active listening and empathy. I guide them to acknowledge the client's concerns and provide clear, concise information. If necessary, I step in to de-escalate the situation, ensuring the client feels heard and understood, which often leads to a resolution that satisfies both the client and the clinic.

I conduct regular audits of cleaning procedures and provide feedback to the team. I also ensure that all staff are trained in the latest hygiene protocols and that they understand the importance of maintaining these standards. Implementing a checklist system helps in tracking compliance and identifying areas for improvement.

I prioritize tasks based on urgency and importance, using tools like task management software to keep track of both supervisory and clinical duties. Delegating tasks appropriately to competent team members allows me to focus on critical supervisory aspects while ensuring my clinical responsibilities are met efficiently.