In my previous role, I worked for two years in an urgent care clinic where I was responsible for triaging patients, performing basic lab tests, and assisting physicians with minor procedures. This experience taught me how to work efficiently under pressure and prioritize patient care based on the severity of their conditions. I became proficient in handling a high volume of patients and ensuring that the clinic ran smoothly during peak hours.

When dealing with a patient in extreme pain or distress, I first ensure their immediate comfort and safety while quickly assessing their condition to inform the physician. I maintain a calm and reassuring demeanor to help alleviate their anxiety. My training in basic life support and emergency protocols enables me to act swiftly and effectively, whether it's administering first aid, preparing necessary equipment, or facilitating a faster evaluation by the healthcare provider.

I have extensive experience with EHR systems, including entering patient data, updating medical histories, and retrieving information for physicians. In my last position, I used [specific EHR system name] daily to document patient visits, order tests, and communicate with other healthcare providers. I understand the importance of accuracy and confidentiality in EHR management and am comfortable navigating different systems to ensure efficient patient care and compliance with healthcare regulations.

In a busy clinic, I prioritize tasks based on urgency and patient needs, starting with life-threatening conditions and moving to less critical cases. I also communicate effectively with the team to delegate tasks when possible and use downtime to prepare for incoming patients. My ability to stay organized and focused under pressure helps me manage multiple responsibilities without compromising the quality of care.

I adhere strictly to HIPAA guidelines by ensuring that patient information is only discussed in private settings and that electronic records are accessed securely. I verify identities before sharing any information and am diligent about logging out of systems after use. Additionally, I educate patients on their privacy rights and the measures we take to protect their data, reinforcing trust and compliance within the healthcare setting.