In my previous role as a Unit Secretary, I once had to manage a sudden influx of patient admissions while also handling phone calls and updating medical records. I prioritized tasks by assessing the urgency and impact on patient care. I first ensured all new admissions were properly documented and communicated with the nursing staff. Then, I addressed phone calls and updated records, ensuring that no critical information was missed. This approach helped me maintain efficiency and patient safety.

I handle stressful situations by staying calm and focusing on the task at hand. I take a few deep breaths to center myself and then break down the problem into manageable steps. For example, if there's an emergency, I immediately notify the appropriate healthcare professionals and assist in any way I can. I also make sure to communicate clearly with my team to ensure everyone is on the same page, which helps reduce stress and improve outcomes.

I have extensive experience with various EHR systems, including Epic and Cerner. In my previous role, I was responsible for entering patient data accurately and ensuring that all information was up-to-date. I also assisted nurses and doctors in accessing patient records quickly during shifts. My proficiency with EHR systems has allowed me to streamline administrative tasks and improve the overall efficiency of the unit.

I am meticulous about maintaining patient confidentiality and ensuring compliance with HIPAA regulations. I always handle patient information with care, ensuring that it is stored securely and accessed only by authorized personnel. I also regularly review HIPAA guidelines to stay updated on any changes and ensure that my practices are in line with the latest requirements. My commitment to privacy has earned the trust of my colleagues and patients alike.

In my previous role as a Nursing Assistant, I frequently assisted nurses with patient care tasks such as taking vital signs, helping with mobility, and providing basic patient hygiene. I also assisted in setting up medical equipment and preparing patients for procedures. My experience has taught me the importance of attention to detail and clear communication with the nursing staff to ensure that patient care is delivered efficiently and effectively.