One challenging situation I faced was when a patient was experiencing severe anxiety and refused to take their medication. I first tried to calm them down by speaking in a soothing tone and validating their feelings. Then, I involved the nurse to explain the importance of the medication. Together, we were able to convince the patient to take it, ensuring their well-being without causing further distress.

I prioritize tasks by assessing the urgency and needs of each patient. I start with immediate care requirements, such as administering medications or addressing critical health issues. Next, I focus on routine care, like hygiene and feeding. I also ensure to communicate with the nursing staff to coordinate care and avoid duplication of efforts, ensuring all patients receive timely and appropriate attention.

I believe in leading by example by maintaining a positive attitude and treating everyone with respect. I encourage open communication and actively listen to both patients and staff to address any concerns. I also organize team-building activities and recognize achievements to boost morale. By fostering a collaborative and supportive atmosphere, I help ensure that everyone feels valued and motivated.

When conflicts arise, I first listen to all parties involved to understand the root of the issue. I then facilitate a discussion where everyone can express their views respectfully. I encourage compromise and seek common ground to find a solution that benefits the team and patient care. If necessary, I involve higher management to mediate and ensure the conflict is resolved effectively.

I stay updated by regularly attending workshops, seminars, and continuing education courses. I also read professional journals and participate in online forums to learn about new techniques and best practices. Additionally, I network with colleagues and mentors to exchange knowledge and insights. By actively seeking out these opportunities, I ensure that my skills and knowledge remain current and relevant.