In my previous role, we faced a sudden staff shortage due to unexpected illnesses. I quickly reassessed our staffing needs, redistributed tasks, and provided additional support to the team to ensure all units were adequately covered. This involved effective communication and leadership to maintain morale and productivity during a stressful period.

I prioritize tasks based on urgency and impact on the unit's operations. Using tools like project management software and daily checklists, I ensure critical tasks are addressed promptly. I also delegate tasks appropriately to team members based on their skills and workload, which helps in efficient time management.

Effective communication is key. I hold regular team meetings, use collaborative platforms for updates, and maintain an open-door policy for individual discussions. This ensures everyone is aligned with goals and aware of any changes. I also encourage feedback loops to address any concerns promptly.

I address conflicts by first understanding the root cause, then facilitating a dialogue between involved parties. I encourage open communication and seek mutually beneficial solutions. My approach is to maintain a neutral stance, focusing on the issue rather than personalities, to resolve conflicts constructively.

In my last role, I identified a bottleneck in our reporting process. By streamlining procedures and implementing new software, I reduced report preparation time by 30%. This not only improved efficiency but also allowed the team to focus more on strategic tasks.