In my previous role at City Hospital, I managed triage in a busy emergency department where I assessed over 100 patients daily. I utilized the Emergency Severity Index (ESI) to prioritize patient care effectively, ensuring that critical cases received immediate attention. This experience honed my ability to make quick, accurate decisions under pressure, aligning with the hospital's commitment to patient safety and efficient care delivery.

I maintain composure in high-pressure situations by focusing on clear communication and prioritization. I ensure that I understand the urgency of each case and delegate tasks efficiently among the nursing team. Regular debriefing sessions also help in managing stress, allowing us to reflect on challenges and improve our response strategies for future situations.

Accurate patient assessment begins with active listening and thorough observation. I use standardized assessment tools and follow established protocols to ensure consistency. For documentation, I prioritize clarity and detail, ensuring that all relevant information is recorded in real-time using electronic health records. This practice not only aids in continuity of care but also supports legal and ethical standards in healthcare.

Effective collaboration involves clear communication and mutual respect. I regularly update the medical team on patient status changes and collaborate on treatment plans. By participating in multidisciplinary meetings, I ensure that all aspects of patient care are considered, from nursing interventions to medical and surgical options. This holistic approach enhances patient outcomes and team efficiency.

During a shift, I encountered a patient with non-specific abdominal pain, which could indicate a range of conditions from minor to severe. After thorough assessment, I prioritized the patient as high-risk based on additional signs like tachycardia. This decision led to early intervention, revealing a critical condition that required immediate surgery, highlighting the importance of accurate triage in patient outcomes.