A typical day for a Triage Licensed Practical Nurse involves assessing incoming patients, prioritizing their needs based on urgency, and coordinating with other healthcare professionals to ensure timely care. This includes taking patient histories, performing initial physical assessments, and providing immediate care or directing patients to the appropriate specialist. Effective communication and multitasking are crucial as the role requires constant interaction with patients, doctors, and support staff.

In a high-stress triage environment, I prioritize patient care by first assessing the severity of each patient's condition using established protocols. I then categorize patients into immediate, urgent, and non-urgent care based on these assessments. Effective time management and clear communication with the healthcare team help ensure that the most critical cases receive attention first, while still addressing the needs of less urgent patients in a timely manner.

To manage patient anxiety during triage, I employ active listening and empathy, ensuring patients feel heard and understood. I provide clear, concise information about the triage process and what to expect next. Using calming techniques such as deep breathing exercises or guided imagery can also be helpful. Additionally, maintaining a calm and reassuring demeanor helps to create a more relaxed environment, which can significantly reduce patient anxiety.

When conflicts or disagreements arise with other healthcare professionals, I approach the situation with open communication and a focus on the patient's best interests. I listen to the concerns of all parties involved, seeking to understand different perspectives. If necessary, I escalate the issue to a supervisor or involve a mediator to facilitate a resolution. The goal is to maintain a collaborative and respectful working environment while ensuring high-quality patient care.

One challenging situation I faced involved a patient who presented with severe chest pain but was initially reluctant to disclose their full medical history. I quickly assessed the situation, recognizing the potential for a cardiac event, and prioritized the patient for immediate care. I calmly encouraged the patient to share more details, which helped in making an accurate diagnosis. I coordinated with the emergency team to ensure prompt treatment, ultimately leading to a successful outcome. This experience reinforced the importance of thorough assessment and effective communication in triage.