In my previous role as a medical assistant, I encountered a situation where multiple patients arrived simultaneously with varying levels of urgency. I quickly assessed each case, prioritizing those with severe symptoms or injuries. I communicated with the medical team to ensure the most critical cases were addressed first, while also managing the intake of less urgent patients. This experience honed my ability to make quick, informed decisions under pressure.

I manage stress by maintaining a clear focus on the task at hand and breaking it down into manageable steps. I also find it helpful to take deep breaths and remind myself of the importance of the work I'm doing. Additionally, I communicate openly with my team to ensure we are all on the same page and can support each other during high-pressure moments.

I have completed a medical terminology course and have practical experience in patient assessment from my previous role in a clinic. I am proficient in understanding and using medical jargon, and I am comfortable conducting basic patient assessments, including taking vital signs and noting symptoms. This experience allows me to effectively communicate with medical professionals and contribute to accurate patient triage.

I prioritize accuracy by double-checking all patient information before finalizing any documentation. I also ensure that I follow established protocols and guidelines for data entry and management. Regularly updating my knowledge of best practices and staying organized helps me maintain high standards of accuracy in my work.

I have extensive experience with various EHR systems, including Epic and Cerner. I am proficient in entering patient data, updating medical histories, and generating reports. My experience includes training new staff on EHR usage, which has enhanced my understanding of system functionalities and best practices for data management.