In my previous role, we experienced a sudden surge in transfer requests due to a system outage. I quickly organized a manual process, coordinating with multiple departments to ensure timely transfers. By prioritizing critical cases and maintaining clear communication, we managed to handle the situation efficiently, minimizing the impact on patient care.

I prioritize tasks based on urgency and impact. For instance, I ensure that emergency transfers are handled immediately, followed by time-sensitive cases. I also use tools like task lists and reminders to stay organized and manage multiple tasks effectively.

Effective communication is key. I ensure that all relevant information is shared promptly and clearly, using both verbal and written methods. Regular updates and check-ins with involved parties help in maintaining transparency and resolving any issues quickly.

I manage stress by staying organized, setting realistic goals, and taking short breaks when needed. I also focus on the positive outcomes of my work, which helps maintain a balanced perspective and resilience under pressure.

In my previous role, I identified a bottleneck in the transfer approval process. By implementing a streamlined checklist and automating certain steps, we reduced the average approval time by 20%, improving overall efficiency and patient satisfaction.